1/19/2024 0 Comments Ebay help![]() ![]() You received a counterfeit version of the item.Įxample: You purchased a Rolex, but received a Faux-Lex.EBay customer service is available 7 days a week.The item was damaged en route to its destination.Įxample: You bought a beautiful antique lamp, and it arrived in pieces.You purchased a specific quantity of an item, but received the wrong amount.Įxample: You purchased five pairs of fuzzy dice and only received four. Take advantage of the capabilities available to you in the My Account section of My eBay and become a savvier, more efficient buyer or seller.The item is missing parts or features, and this was not disclosed.Įxample: The listing said batteries included, but they weren't.You can still register as an eBay member after you’ve bought an item as a guest. You can also check the status of your returns and refunds, and contact eBay Customer Service if you need more help. Learn how to accept, decline, or offer a partial refund for a return request, and how to issue a refund without a return. Tip If you can’t find your eBay guest order confirmation email, contact us and we’ll be happy to help. If you need to handle a return or a refund as a seller on eBay, you can find useful tips and tools on the Seller Help page. You received a completely different item.Įxample: You purchased a book, but received a DVD. You can find more information about returning an item in our article on getting help with an item you bought as a guest.There are a variety of scenarios that meet this condition, for instance: Get information on everything from the basics of buying to the secrets of successful selling. You can contact eBay Customer Service in the following ways: Scroll to the bottom of any eBay Help article and choose a contact option. Your order arrives, but it's significantly different than it was described. The answer is probably just a click away. ![]() Your guest purchases will still be managed separately, but you’ll find all your future purchases in My eBay. If you made the purchase on eBay, start here instead.ģ. If you can’t find your eBay guest order confirmation email, contact us and we’ll be happy to help. You might spend most of the day on hold if you call without getting these first. Select your reason for closing the return from the dropdown, and add. If you think that a seller is violating one of our policies, you can let us know and we’ll. Reporting an item or issue with a seller. Find out how to respond if a seller asks you to revise your feedback. From the More actions dropdown menu, select See request details and then Close your request. If you’ve had an issue with an order, talking with the seller is usually a good way to resolve it. However, if you want to speak to a real human being anytime soon, you need a passcode and possibly even a different phone number. If you've changed your mind and no longer want to return your item, it's easy to cancel your request. You'll find everything you've bought recently including items you still need to pay for in your Purchase History. The sooner the seller receives your payment, the sooner they'll send your item. Learn how to create and manage your listings, handle returns and refunds, deal with issues and feedback, and access eBays policies and best practices. You will be covered by our $0 Liability for Eligible Unauthorized Transactions program.Īll you have to do is log in to your account and open a dispute to get the refund process started. The primary eBay customer service number is no secret: it is 1-86. When you buy an item on eBay, whether you won an auction or used Buy It Now, you'll need to pay the seller within 4 days. Whether you are new to selling on eBay or want to improve your performance, eBay Seller Help offers you the tools and resources you need to succeed. Report it within 60 days and PayPal will investigate. This may mean someone has used your PayPal account without your knowledge or approval. You were charged for something you didn't purchase. Find answers to your buying, selling and account questions, or contact us for more help. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |